Return & Replacement Policy

Effective for all orders placed on d2cspares.in

Eligibility for Return or Replacement

You can request a replacement within 30 days of delivery if:

• The part received does not match what was ordered (wrong SKU or model fitment)
• The part arrives damaged or defective
• The part is found to have a manufacturing fault covered under warranty

What Is Not Covered

• Parts that have been installed, used, or show signs of wear
• Damage caused by incorrect installation or misuse
• Electrical or engine components returned without original packaging
• Custom or special-order parts, unless found defective on arrival

How to Request a Replacement

Contact us on WhatsApp with your order details and a photo of the part. We'll confirm eligibility and guide you through the next steps — most requests are resolved within 2-3 business days of receiving the returned item.

Return Shipping

If the issue is due to our error (wrong item sent, defective part, damaged in transit), we cover the return shipping cost. If the return is for any other approved reason, return shipping is the customer's responsibility.

Refunds

Where a replacement is not available in stock, a full refund will be issued to your original payment method within 5-7 business days of us receiving the returned part.